NWTC are looking for a Social Media Manager!

About us

We are the home of The Botanist, creating memorable hospitality experiences across our family of four unique bar and restaurant brands. Each venue has its own atmosphere and character, brought to life through great food, expertly crafted cocktails, live music and warm, genuine hospitality.

Across the UK, our venues are built around people. From kitchens and bars to front of house and management teams, the people behind our brands shape the atmosphere, energy and experience guests remember.

We work hard, support each other and celebrate success together. We invest in flexible careers, development opportunities and clear progression, creating environments where people can learn, grow and build long-term careers in hospitality.

The role in a nutshell

We're looking for a Social Media Manager to lead social across our bar and restaurant brands. You'll own The Botanist's Instagram end to end and oversee social for The Oast House, The Trading House and The Florist. This is a hands-on role with real ownership. You'll plan and create content, run our TikTok and creator partnerships, brief our photography and video team, and keep a close eye on performance so we can act quickly when reach dips. You'll split your week between our Warrington HQ, home and our sites, getting close to the venues and the teams who bring them to life.

You can expect your role with us to be varied and dynamic, with core focuses across:

Channel management
Strategy and reporting
Partnering with agencies and influencers
Oversight of content and shoots
Site support and organisation

About you

It’s important to us that our Social Media Manager shares our passion of great hospitality and can truly champion our brands, highlighting all of the amazing things we have to offer through excellent storytelling and digital ability. We’re looking for:

Demonstrable and signigicant experience in social media, including ownership of a brand's channels and strategy, and strong content creation skills across photography, short-form video, editing and copywriting.
Hands-on experience of Instagram, TikTok, Facebook and Google Business Profile with experience managing influencer and creator partnerships from outreach to final edits. You’ll be Comfortable with analytics and reporting, and using data to change course mid-month.
Experience of managing agency or platform relationships, including budgets and campaign approvals.
Ability to write clear, practical creative briefs for photographers, videographers and agencies. Being organised and proactive is key, with the ability to juggle several brands and deadlines without close supervision.
Experience with editing and scheduling software, ie Canva is essential, and a familiarity with paid social (Meta, Snapchat), e-flyers, CMS platforms and SharePoint is excellent.
Flexibility to work occasional events, late nights or evenings depending on content opportunities.

What we can offer you:

At The New World Trading Company, great hospitality starts with great people. We create places full of energy, personality and genuine connection - and that only happens when our teams feel supported, valued and able to thrive.

You'll be part of a business that invests in its people, celebrates individuality and gives you the tools, training and support to bring brilliant hospitality to life every day. You'll receive:

£32,000 - £38,000 (DOE) + travel expenses outside of head office covered
Hybrid working – 1 day per week in our Head Office (Warrington), 1-2 days working from home & 1-2 days on site
50% discount for you and up to 5 guests across our venues
Your birthday and the day after guaranteed off
Two additional paid days off for marriage or a new arrival
Wagestream financial wellbeing support and earned wage access
Education subsidies to support personal development
Enhanced Maternity, Paternity and Adoption leave
Comprehensive training and ongoing support
Private medical insurance